Knowledgebase

Manage Your DNS Settings for Office 365 in DirectAdmin

Microsoft Office 365 is a hosted Exchange services platform that many business clients utilize for email, calendars, scheduling and other advanced features.

During the setup process for Office 365, specific DNS settings must be configured in order to utilize the service. Microsoft does provide the ability to use their DNS servers to manage the DNS records for your domain, website and email. However, this requires changes within your FastWebEngine control panel in order to ensure your website and FTP access are available.

Most clients choose to manage their DNS settings through FastWebEngine. This requires adding Microsoft provided DNS records within our control panel, and allows you to manage hosting and DNS through one location. Email management will be handled through your Office 365 account; DNS, web hosting and domain management will be handled through your FastWebEngine account.

Office 365 Required DNS Settings

After signing up for Office 365 you will be given an initial DNS TXT record that must be entered within the FastWebEngine control panel in order to validate domain ownership. After your domain is validated, you will be provided additional DNS records to enter under the DNS setting page within the control panel. The table below demonstrates how the records will appear when entered into your account.

Important: Pay close attention to the use of periods "." entered after domain extensions (e.g. .com, .net, .org etc.). These must be entered correctly for proper functionality.

The rows highlighted in blue include records that Microsoft will provide for your Office 365 services. You may not be provided all of these for the services you have signed up for. The rows above these are the standard settings provided by FastWebEngine. The MX and Selector1/2 CNAME records will be dependant on your domain name (and what Microsoft provides). The TXT record for domain validation will contain a unique identification number. However, all the other DNS records should appear the same. Additional records may also be provided depending on the services you have selected from Microsoft.

If you experience any issues with validating your domain or configuring your Office 365 DNS settings, contact us or submit a support request for assistance. We're here to help.